Questions

Questions, answered.

Straight answers to the questions you're likely to have.

Getting started

We're not sure AI is right for us. Is it worth talking?

Yes. AI isn't right for every task, or every business, and I'd rather tell you that than sell you something you don't need. We'll explain what AI could and couldn't do for your business, with no pressure to do anything, and if the honest answer is "not yet", we'll say so.

We already use AI. Where would you start?

With what your team uses today. The assessment keeps what's working, finds risky habits such as client details going into personal accounts, and shows where AI could do more.

Do we need to be technical?

No. You bring knowledge of your business and your customers, which matters far more. We bring the technical depth, including newer things like AI agents, explain it clearly and build your team's skills as we go.

Prices and commitment

What if the assessment says AI isn't right for us?

Then we'll tell you, and explain why. Sometimes the honest answer is "not yet", or "you could do this yourself". The plan is still yours to keep.

Why does the assessment count towards set-up?

Because it's the first part of the work. If you go ahead, the £895 you've paid comes off the set-up price, so you never pay twice for the same thinking.

Do we have to take ongoing support?

No. It's there if you'd like help keeping things working as your business and the tools change.

What does it cost?

The assessment is £895, and it counts in full towards set-up if you go ahead: assessment and set-up together start from £2,195. Ongoing support is £450 a month, three months to start and then month to month. A 90-minute team workshop is £395 for the session. Every price is agreed in writing before we start, and the first call is free. See prices

Your people

Will this replace my staff?

That's not what we're here for. We'll always push for moving people on to better work, not moving them out. The time AI saves goes back into work that needs a person, and every assessment includes a staff impact plan for each person whose work changes. If you're thinking about changing a role, we'll set out the full picture first, including the costs that are easy to miss. Our guide Before you replace a role with AI explains more.

We're thinking about replacing a role with AI. Will you help?

We'll help you see the full picture first, including the costs that are easy to miss, and every assessment includes a plan for the people affected. Our guide Before you replace a role with AI explains how we think about it.

Can you just train our team?

Yes, we run sessions built around your team's own tasks. We think training sticks best when it's tied to the tools your team will actually use, which is why it's built into set-up.

Technology and data

How technical do you get?

As technical as the job needs. We work with AI that can write software, AI agents that carry out tasks step by step, and connections between AI and the tools you already use. You never need to understand any of that. We explain what it does for you, and a person on your team stays in charge.

What do you mean by an "AI agent"?

AI that can do a short job for you rather than just answer questions. For example, it might read a supplier's email, find the invoice and draft the bill in your accounts. Ours always stop for a person to check before anything important happens.

Is our data safe?

We start with conversations and examples rather than access to your systems. When we set things up, we work inside your own accounts, use business versions of AI tools that don't train on your data, and agree data processing terms with you first.

Which AI tools do you use?

Whatever suits you. We often start with AI features in software you already pay for, such as Microsoft 365 or Google Workspace, and only suggest something new if it's clearly worth it.

Do you work in person?

Yes. We work remotely and in person, whichever suits your team and the work.

Why do you give to water charities?

AI runs on data centres that use a lot of energy and water to stay cool. We think the people helping businesses use AI should help look after the planet too, so 10% of our profits go to environmental and water charities.

Learn first. Your people come first. Measured, not promised. Independent.

What makes Nortevant different
Jack, founder of Nortevant

Still have a question?

Get in touch and I'll be happy to talk it through.

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